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La norma ISO 9001 del 2000 resumen para directivos Material type:  Printed books Publisher: Madrid : Gestión 2000, 2001Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Mostrador de Información y Préstamo (Campus Alcobendas) |
TS156 .N67 2001 |
available |
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| Colección General (Campus Alcobendas) |
TS156 .N67 2001 |
available |
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| Área Técnica (Campus Villaviciosa) |
TS156 .N67 2001 |
available |
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| Depósito C (Villaviciosa de Odón) |
TS156 .N67 2001 |
available |
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Service Business Material type:  E-journal Publisher: Berlín : Springer Berlin Heidelberg, 2007-Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Acceso Electrónico (UEM) |
HD9980.1 ES |
reference |
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Journal of Service Science Research Material type: E-journal Publisher: [S.l.] : The Society of Service Science, 2009-2019Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Acceso Electrónico (UEM) |
HD9980.1 J687 ES |
reference |
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Serviceology for smart service system : selected papers of the 3rd International Conference of Serviceology / Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka editors.
by International Conference on Serviceology ((3rd : 2015 : San Jose, Calif.)) | Kwan, Stephen, editor literario | Sawatani, Yuriko, editor literario | Spohrer, James, editor literario | Takenaka, Takeshi, editor literario. Material type:  E-book Publisher: [Place of publication not identified] : Springer, [2017]Copyright date: 2017Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Acceso Electrónico (UEM) |
HD9980.5 S478 2017 EB |
reference |
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The Handbook of Service Innovation / edited by Renu Agarwal, Willem Selen, Göran Roos, Roy Green.
by Agarwal, Renu, editor literario | Selen, Willem, editor literario | Roos, Göran, editor literario | Green, Roy, editor literario. Material type: E-book Publisher: London : Springer International Publishing, 2015Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Acceso Electrónico (UEM) |
HD9980.5 T444 2015 EB |
reference |
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Journal of service management. Material type: E-journal; Type of continuing resource:
periodical
Publisher: Bradford, England : Emerald Group Publishing, 2009-Other title: JOSM.Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Acceso Electrónico (UEM) |
HD9980.1 ES |
reference |
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Journal of services marketing. Material type: E-journal Publisher: Bradford, England : Emerald Group Publishing, 1987--Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Acceso Electrónico (UEM) |
HD9980.1 ES |
reference |
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ISO 9000 en empresas de servicios / Andrés Senlle, Joan Vilar
by Senlle, Andrés | Vilar, JoanVilar Jaulent, autor. Edition: Segunda ediciónMaterial type: Printed books Publisher: Barcelona : Gestión 2000, 1997Items
| Location |
Call no. |
Status |
Vol info |
Loan type |
| Centro de Estudios Garrigues (Campus Alcobendas) |
TS156 .S465 1997 |
available |
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