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Market leadership strategies for service companies : creating growth, profits, and customer loyalty / / Craig Terrill and Arthur Middlebrooks

By: Terrill, Craig
Contributor(s): Middlebrooks, Arthur | NetLibrary, Inc
Publisher: Lincolnwood, Ill. : NTC Business Books, c2000Description: 1 recurso en línea (xvi, 268 p.) : il.; 24 cm.ISBN: 058510672X.Subject: Empresas de serviciosDDC classification: Online resources: Acceso a este recurso digital (usuarios Universidad Europea de Madrid)Digital Resources
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
LIBRO-E NO PRÉSTAMO LIBRO-E NO PRÉSTAMO Madrid Digital Acceso Electrónico (UEM) Ciencias Sociales HD9980.5 T457 2000 EB (Browse shelf(Opens below)) .i11489200 Acceso electrónico eBOOK .i11489200
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At head of title: American Marketing Association

Includes bibliographical references (p. 253-254) and index

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