Valor emocional en el servicio : estrategias para crear, conservar y fortalecer las relaciones con sus clientes / Janelle Barlow y Diana Maul ; prólogo de Michael Edwardson ; traducción, Roberto Haas Andrade
By: Barlow, Janelle
Contributor(s): Maul, Dianna | Edwardson, Michael, prologuista | Haas Andrade, Roberto, traductor
Material type: 
Printed booksPublisher: México : Compañía Editorial Continental, 2004Description: 345 páginas; 24 cm.ISBN: 9702404800.Subject: Servicio al cliente
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
LIBRO7
|
Madrid Alcobendas Depósito 1 (Alcobendas) | Ciencias Sociales | HF5415.5 .B3718 2004 (Browse shelf(Opens below)) | .i1071473x | Available | 9300690908 |
Total holds: 0
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