Market leadership strategies for service companies : creating growth, profits, and customer loyalty / / Craig Terrill and Arthur Middlebrooks
By: Terrill, Craig
Contributor(s): Middlebrooks, Arthur | NetLibrary, Inc
Publisher: Lincolnwood, Ill. : NTC Business Books, c2000Description: 1 recurso en línea (xvi, 268 p.) : il.; 24 cm.ISBN: 058510672X.Subject: Empresas de serviciosDDC classification: Online resources: Acceso a este recurso digital (usuarios Universidad Europea de Madrid)
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
LIBRO-E NO PRÉSTAMO
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Madrid Digital Acceso Electrónico (UEM) | Ciencias Sociales | HD9980.5 T457 2000 EB (Browse shelf(Opens below)) | .i11489200 | Acceso electrónico | eBOOK .i11489200 |
Total holds: 0
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At head of title: American Marketing Association
Includes bibliographical references (p. 253-254) and index
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