Cómo medir la satisfacción del cliente : desarrollo y utilización de cuestionarios / Bob E. Hayes
By: Hayes, Bob E.
Material type: 
Printed booksPublisher: Barcelona : Gestión 2000, 1995Description: 191 páginas; 22 cm.Subject: Servicio al cliente | Marketing
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
LIBRO15
|
Madrid Villaviciosa Colección General (Campus Villaviciosa) | Ciencias Sociales | HF5415.5 .H3918 1995 (Browse shelf(Opens below)) | .i10376720 | Available | 9300199566 |
Total holds: 0
Bibliograf.p.:189-191. - Índice
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