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5 star service : how to deliver exceptional customer service / Michael Heppell

By: Heppell, Michael
Material type: materialTypeLabelPrinted booksPublisher: Harlow, England : New York, NY : Prentice Hall Business, cop. 2010Edition: 2nd ed.Description: XVII, 241 páginas : ilustraciones; 22 cm.ISBN: 9780273734383 (pbk.).Subject: Servicio al cliente | Satisfacción del clienteDDC classification: 658.8/12
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
LIBRO NO PRÉSTAMO LIBRO NO PRÉSTAMO Madrid Alcobendas Colección General (Campus Alcobendas) Ciencias Sociales HF5415.5 .H47 2010 (Browse shelf(Opens below)) .i11023958 No prestable 9301099657
LIBRO7 LIBRO7 Madrid Villaviciosa Depósito C (Villaviciosa de Odón) Ciencias Sociales HF5415.5 .H47 2010 (Browse shelf(Opens below)) .i1102396x Available 9301099648
Total holds: 0

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