Tourist customer service satisfaction : an encounter approach / by Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini
By: Noe, Francis P.
Contributor(s): Uysal, Muzaffer | Magnini, Vincent P.
Material type: 
E-bookPublisher: New York : Routledge, 2010Description: 1 recurso en línea (193 p.).ISBN: 9780203852361.Subject: Turismo | Hoteles -- Gestión | TurismoDDC classification: 910.68/8 Online resources: Acceso a este recurso digital (usuarios Universidad Europea de Madrid)
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
LIBRO-E NO PRÉSTAMO
|
Madrid Digital Acceso Electrónico (UEM) | Ciencias Sociales | G155 .A1 N64 2010 EB (Browse shelf(Opens below)) | .i11527985 | Acceso electrónico | eBOOK .i11527985 |
Browsing Madrid Digital shelves, Shelving location: Acceso Electrónico (UEM) Close shelf browser (Hides shelf browser)
| G155.A1 E86 2008 EB eTourism case studies : management and marketing issues in eTourism | G155.A1 E93 2003 EB Strategic management for travel and tourism | G155 .A1 F53 2011 EB Fieldwork in tourism : methods, issues and reflections | G155 .A1 N64 2010 EB Tourist customer service satisfaction : an encounter approach | G155.A1 S74 2010 EB The economics of tourism | G155 .A1 T65 2011 EB Tourist experience : contemporary perspectives | G155.A1 T68 2010 EB The tourism and leisure experience : consumer and managerial perspectives |
Incluye índice
p. [168]-185
Libro electrónico de la colección compartida por las bibliotecas de la Red Laureate a través de la plataforma eBook Collection (EBSCOhost)
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