Un buen servicio ya no basta : más allá de la excelencia en el servicio / Leonard L. Berry
By: Berry, Leonard L.
Material type: 
Printed booksPublisher: Barcelona : Deusto, D.L.2004Description: 345 páginas; 24 cm.ISBN: 8423422461.Subject: Servicio al cliente -- Control de calidad
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
LIBRO7
|
Madrid Alcobendas Depósito 1 (Alcobendas) | Ciencias Sociales | HF5415.5 .B4718 2004 (Browse shelf(Opens below)) | .i10730825 | Available | 9300699596 |
Total holds: 0
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