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Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors

Contributor(s): Mok, Connie, editor literario | Sparks, Beverley A., editor literario
Material type: materialTypeLabelPrinted booksPublisher: New York [etc.] : Haworth Hospitality, 2001Description: 339 páginas : ilustraciones; 22 cm.ISBN: 0789007266.Subject: Hoteles -- Gestión | Turismo | Industria del ocio
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
LIBRO7 LIBRO7 Madrid Villaviciosa Depósito C (Villaviciosa de Odón) Ciencias Sociales TX911.3 .M27 S48 2001 (Browse shelf(Opens below)) .i10572016 Available 9300544355
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