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020 _a3319583433
020 _a3319583441
_q(electronic bk.)
020 _a9783319583433
020 _a9783319583440
_q(electronic bk.)
020 _z9783319583433
_q(print)
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050 4 _aR727.4
_b2017 EB
100 1 _aPalumbo, Rocco,
_eautor
245 1 4 _aThe bright side and the dark side of patient empowerment :
_bco-creation and co-destruction of value in the healthcare environment
_cRocco Palumbo.
264 1 _aCham, Switzerland
_bSpringer International Publishing
_c2017
300 _a1 recurso en línea
336 _aTexto
_btxt
_2rdacontent
337 _aelectrónico
_bc
_2rdamedia
338 _arecurso electrónico
_bcr
_2rdacarrier
347 _atext file
_bPDF
490 0 _aSpringerBriefs in public health
_x2192-3698
504 _aIncluye referencias bibliográficas e índice
505 0 _aContextualizing Patient Empowerment -- The Bright Side of Patient Empowerment -- The Dark Side of Patient Empowerment.
520 3 _aPatient empowerment as a key component in the future of healthcare systems is the focus of this concise in-depth analysis. It begins by defining patient empowerment as a collaborative partnership linking patients, providers, and systems, and examines the roles of health literacy, provider-patient and system-patient communication, and patient-centered care in the empowerment process. Models of positive and negative empowerment identify optimum conditions when patient and provider participate in service design and delivery as well as pitfalls and risks to patient and system when goals and input are mismatched. The book also translates concepts into practice with guidelines for empowerment strategies at the provider and organization levels to improve patient outcomes and system sustainability. Included in the coverage: · Empowering healthcare organizations to empower patients · A re-design of the patient-provider partnership · Patient empowerment: a requisite for sustainability · The risks of value co-destruction in service systems · The need for enlightening and managing the dark side of patient empowerment · Disentangling the relationship between individual health literacy and patient empowerment Straightforwardly written as a call for proactive change, The Bright Side and the Dark Side of Patient Empowerment is an illuminating text for scholars interested in patient empowerment and patient engagement, policymakers and managers operating in the healthcare field, and healthcare and social care providers.
650 7 _aPolítica sanitaria
_2embne
_0(OCoLC)fst01014505
_0
_9405188
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=http://link.springer.com/10.1007/978-3-319-58344-0
_zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
988 _aSpringer_Medicine_2017
998 _b02/2018
_dz
_e-
_zSI
999 _c96126
_d96126
_x1