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008			170330s2017 sz a ob 001 0 eng d
020			_a3319524194 _q(electronic bk.)
020			_a9783319524191 _q(electronic bk.)
020			_z3319524186
020			_z9783319524184
040			_aN$T _cN$T _dN$T _dYDX _dEBLCP _dOCLCQ _dGW5XE _dUAB _dOCLCF _dCCO _dIOG _dAZU _dUPM _dESU _dJBG _dIAD _dICW _dICN _dVT2 _dOTZ _dOCLCQ _dU3W _dES-MaUEC _bspa
050		4	_aHD49.3 _bA675 2017 EB
245	0	0	_aApplication of social media in crisis management : _badvanced sciences and technologies for security applications _cBabak Akhgar, Andrew Staniforth, David Waddington, editors.
264		1	_aCham, Switzerland _bSpringer _c[2017]
300			_a1 recurso en línea _bilustraciones (algunas a color)
336			_aTexto _btxt _2rdacontent
337			_aelectrónico _bc _2rdamedia
338			_arecurso electrónico _bcr _2rdacarrier
347			_atext file _bPDF _2rda
490	0		_aTransactions on computational science and computational intelligence
500			_aSpringerLink _bSpringer Engineering eBooks 2017 English+International
504			_aIncluye referencias bibliográficas e índice
505	0		_aAcknowledgments; Contents; Editors' Biographies; Authors' Biographies; Contributors; Chapter 1: Introduction; 1.1 Scope and Primary Objective; 1.2 Identifying the Need for an Interactive Approach; 1.3 An Overview of Contents; References; Part I: Human Factors and Recommendations for Best Practice; Chapter 2: Human Factors in Crisis, Disaster and Emergency: Some Policy Implications and Lessons of Effective Communication; 2.1 Prevalent Myths and Misconceptions; 2.2 Shared Fate and Unity of Purpose; 2.3 Policy Implications; 2.4 Lessons for Communication Strategy; 2.5 A Place for Social Media.
505	8		_a4.4 Social Media and Terrorist Incidents: The Oslo and Utoya Attacks, 20114.4.1 Context; 4.4.2 Public Social Media Use; 4.4.3 Official Communications and Use of Social Media; 4.5 Social Media and Natural Disasters: The Tohoku Earthquake; 4.5.1 Context; 4.5.2 Public Use of Social Media; 4.5.3 Official Use of Social Media; 4.6 Review of Best Practice and Recommendations; 4.6.1 Recommendation 1: Social Media Use Should Be Planned and Established Well in Advance of a Crisis.
505	8		_a4.6.2 Recommendation 2: Strategies Should Be Used to Maximise the Potential of Public Use of Social Media, While Minimising Potential Risks4.6.3 Recommendation 3: Social Media Should Be Employed in a Timely Manner; 4.6.4 Recommendation 4: The Official Social Media Source Must Inspire Public Confidence; 4.6.5 Recommendation 5: Crisis Communicators Should Engage in Two-Way Communication; 4.6.6 Recommendation 6: Social Media Messages Must Adopt an Appropriate Tone; 4.6.7 Recommendation 7: Social Media Communications Should Be Clear and Unambiguous.
505	8		_a4.6.8 Recommendation 8: Access to Social Media and Mobile Internet Must Be ConsideredReferences; Part II: Technological Design and Development of ATHENA; Chapter 5: Best Practices in the Design of a Citizen Focused Crisis Management Platform; 5.1 Introduction; 5.2 Social Media in Crisis Situations; 5.3 Managing Information Overload; 5.4 Information Credibility; 5.4.1 Prioritization; 5.5 Map-Based Interfaces; 5.6 Mobile Devices and Applications; 5.7 Search and Rescue; 5.8 Concluding Recommendations; References.
520	3		_aThis book explores how social media and its advances enables citizens to empower themselves during a crisis. The book addresses the key issues related to crises management and social media as the new platform to assist citizens and first responders dealing with multiple forms of crisis, from major terrorist attacks, larger scale public disorder, large-scale movement of people across borders, and natural disasters. The book is based on the results and knowledge gained during the European Commission ATHENA project which has been addressing critical issues in contemporary crisis management and social media and smart mobile communications. This book is authored by a mix of global contributors from across the landscape of academia, emergency response and experts in government policy and private industry. This title explores and explains that during a modern crisis, the public self-organizes into voluntary groups, adapt quickly to changing circumstances, emerge as leaders and experts and perform life-saving actions; and that they are increasingly reliant upon the use of new communications media to do it." Explores how socio-technical developments have enabled citizen-based response during times of crisis and disaster; " Discusses how to facilitate the inclusion of emergent technological initiatives into organizational structures; " Features contributions from academia and practitioners, exploring the state of art in social media deployment in crisis management.
650		7	_aComunicación en la gestión _2embne _0(OCoLC)fst01937467 _0 _9159627
700	1		_aAkhgar, Babak _eeditor literario _9101787
700	1		_aStaniforth, Andrew, _eeditor literario
700	1		_aWaddington, David, _eeditor literario
856	4	0	_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=http://link.springer.com/10.1007/978-3-319-52419-1 _zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
988			_aEBOOK, asignarmaterias, EBSPRINGER_2017C
998			_b02/2018 _dz _e- _zSI
999			_c95688 _d95688 _x1