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020 _a3319419471
_q(electronic bk.)
020 _a9783319419473
_q(electronic bk.)
020 _z9783319419466
_q(print)
035 _a(OCoLC)954339322
_z(OCoLC)960445283
_z(OCoLC)960738085
_z(OCoLC)960834699
_z(OCoLC)965417713
040 _aGW5XE
_cGW5XE
_dOCLCO
_dOCLCF
_dOCLCO
_dYDX
_dEBLCP
_dUAB
_dIOG
_dMERER
_dESU
_dOCLCQ
_dOTZ
_dN$T
_dU3W
_dES-MaUEC
_bspa
050 4 _aTA166
_b.A383 2016 EB
111 2 _aInternational Conference on Applied Human Factors and Ergonomics
_n(7th :
_d2016 :
_cOrlando, Fla.)
245 1 0 _aAdvances in the human side of service engineering :
_bproceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World®, Florida, USA
_cTareq Z. Ahram, Waldemar Karwowski, editors.
264 1 _aSwitzerland
_bSpringer
_c[2016]
264 4 _c2017
300 _a1 recurso en línea (xii, 364 páginas)
_bilustraciones (algunas a color)
336 _aTexto
_btxt
_2rdacontent
337 _aelectrónico
_bc
_2rdamedia
338 _arecurso electrónico
_bcr
_2rdacarrier
490 0 _aAdvances in intelligent systems and computing
_x2194-5357
_vvolume 494
500 _aInternational conference proceedings.
500 _aSpringerLink
_bSpringer Engineering eBooks 2017 English+International
505 0 _aAdvances in Human Factors and Ergonomics 2016; Preface; Contents; People-Centered Service Systems; 1 Linking Business and Technology for Future Customer Creation; Abstract; 1 Introduction; 2 Exploration, Exploitation and Ambidexterity; 3 Research Methodology; 3.1 Selection of Cases; 4 Findings; 5 Discussions and Future Research; References; 2 User-Centered Arrangement of Public Services; Abstract; 1 Introduction; 2 Method; 2.1 Demographic Features; 2.2 Geographic Feature; 2.3 Behavioral Features; 2.4 Nature Feature; 2.5 Service Quantitative Comparison; 3 Results; 4 Discussion; 5 Conclusions.
505 8 _a2.2 Development of the A3 QA Rubric Training Materials2.3 Data Collection; 2.4 Data Analysis; 3 Results; 4 Discussion; 5 Conclusion; Acknowledgments; References; 7 Ethics in Service Design for Children with Autism and Cognitive Disabilities; Abstract; 1 Introduction; 2 Combining Research Methods for UX for Persons with Autism and Cognitive Disabilities; 3 The Role of Focus Groups; 3.1 Ethnographic Observation as a Method of Non-verbal Data Collection; 4 Data Collection for UXd with Non-verbal User Groups; 5 Discussion and Conclusions; References.
505 8 _a2.4 Statistical Analysis3 Results; 4 Discussion; 5 Conclusion; Acknowledgments; References; 5 Measuring Cognitive Workload and General Activity of Controllers in Hazardous Liquids and Gas Control Rooms; Abstract; 1 Introduction; 2 Workload as a Multidimensional Measure; 3 Task Demands; 4 Other Human Factors Issues; 5 Analyses and Report; Reference; 6 Assessing the Quality of the A3 Thinking Tool for Problem Solving; Abstract; 1 Introduction; 1.1 Background on the PDSA Cycle; 1.2 Background on the A3 Tool for Problem Solving; 2 Methods; 2.1 Development of the A3 Quality Assessment Rubric.
505 8 _a8 Integrating Health Services Engineering: A Multidimensional ApproachAbstract; 1 Introduction; 2 Background; 3 Components of the Multidimensional Approach; 3.1 Team Projects; 3.2 Consultative Projects and Studies; 3.3 Classroom Education; 3.4 Organizational Networking; 4 Evolution of the Concept; 5 Summary; References; 9 Use of Smart Phones to Improve the Human Factors Engineering of People Suffering from Chronic Diseases; Abstract; 1 Introduction; 2 Analysis and Methodology; 2.1 Tools and Technology Used; 2.2 Section I; 2.3 Section II; 2.4 Section III; 3 Conclusion; Appendix: Questionnaires.
505 8 _aAcknowledgmentsReferences; 3 What Makes a System Smart? Wise?; Abstract; 1 Introduction: From Individuals to Systems; 2 Governance and Rules in Three Types of Systems; 2.1 Polycentric Systems; 2.2 Viable Systems; 2.3 Service Systems; 3 Concluding Remarks: Future Research Directions; References; 4 Physiological Evaluation and Quantification of Physician's Cognitive Workload During Interaction with Computer Based Clinical System; Abstract; 1 Introduction; 2 Materials and Methods; 2.1 Radiation-Therapy Clinical Tasks; 2.2 Pupillary Data Processing; 2.3 Quantification of Cognitive Workload (CWL).
650 7 _aErgonomía
_2embne
_0(OCoLC)fst00963014
_0
_9142089
700 1 _aAhram, Tareq Z.,
_eeditor literario
700 1 _aKarwowski, Waldemar,
_d1953-
_eeditor literario
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=http://link.springer.com/10.1007/978-3-319-41947-3
_zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
988 _aEBOOK, asignarmaterias, EBSPRINGER_2017A
998 _b02/2018
_dz
_e-
_zSI
999 _c94461
_d94461
_x1