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| 003 | ES-MaUEC | ||
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| 008 | 160416s2016 gw | s |||| 0|eng d | ||
| 020 | _a9783319213323 | ||
| 040 | _aES-MaUEC | ||
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_aTS156 _b.Q83 2016 EB |
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_aQuality in the 21st Century : _bPerspectives from ASQ Feigenbaum Medal Winners _cedited by Paulo Sampaio, Pedro Saraiva |
| 264 | 1 |
_aCham _bSpringer International Publishing _c2016 |
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| 300 |
_a1 recurso en línea (XIX, 118 páginas) _b28 ilustraciones, 23 ilustraciones en color |
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| 336 |
_aTexto (visual) _btxt _2rdacontent |
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| 337 |
_aelectrónico _bc _2rdamedia |
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| 338 |
_arecurso electrónico _bcr _2rdacarrier |
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| 505 | 0 | _aIntroduction -- Quality: From Past Perfect to Future Conditional -- Importance of Data Quality for Analysis -- The Future of Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on a Global Scale there to be Seized or Lost -- Common Sense, Use the Right Tool for the Job -- Development of Strategic Quality Metrics for Organizations Using Hoshin Kanri -- Customer Experience Driving Quality Transformation -- The Role of Learning and Exploration in Quality Management and Continuous Improvement -- The Efficienti: Quality Professionals of the 21st Century -- Final Thoughts -- Feigenbaum Medalists (Non-Authors) Short Bios. | |
| 520 | _aThis book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is primarily based on the medalists� vision to "refresh" and "re-think" the quality concepts that have been used over the past century and the future development of the topic. Maximizing readers� understanding of the ways in which Quality is created, it provides insights from pioneers in this field from around the globe and anticipates how and what Quality will be in the future, as well as how people and organizations can benefit from it today. | ||
| 650 | 7 |
_aControl de calidad _2embne _9139887 |
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| 700 | 1 |
_aSampaio, Paulo. _eeditor literario _997175 _0Local _1http://viaf.org/viaf/118861925 |
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| 700 | 1 |
_aSaraiva, Pedro. _eeditor literario _997176 _0Local _1http://viaf.org/viaf/100127210 |
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| 710 | 2 |
_aSpringerLink (Online service) _0Local _0http://id.loc.gov/authorities/names/no2005046756 _1http://viaf.org/viaf/148105729 _9106996 |
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_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://link.springer.com/book/10.1007/978-3-319-21332-3 _zAcceso a este recurso digital (usuarios Universidad Europea de Madrid) |
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