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020 _a9783319213323
040 _aES-MaUEC
050 4 _aTS156
_b.Q83 2016 EB
082 0 4 _a658.56
245 1 0 _aQuality in the 21st Century :
_bPerspectives from ASQ Feigenbaum Medal Winners
_cedited by Paulo Sampaio, Pedro Saraiva
264 1 _aCham
_bSpringer International Publishing
_c2016
300 _a1 recurso en línea (XIX, 118 páginas)
_b28 ilustraciones, 23 ilustraciones en color
336 _aTexto (visual)
_btxt
_2rdacontent
337 _aelectrónico
_bc
_2rdamedia
338 _arecurso electrónico
_bcr
_2rdacarrier
505 0 _aIntroduction -- Quality: From Past Perfect to Future Conditional -- Importance of Data Quality for Analysis -- The Future of Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on a Global Scale there to be Seized or Lost -- Common Sense, Use the Right Tool for the Job -- Development of Strategic Quality Metrics for Organizations Using Hoshin Kanri -- Customer Experience Driving Quality Transformation -- The Role of Learning and Exploration in Quality Management and Continuous Improvement -- The Efficienti: Quality Professionals of the 21st Century -- Final Thoughts -- Feigenbaum Medalists (Non-Authors) Short Bios.
520 _aThis book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is primarily based on the medalists� vision to "refresh" and "re-think" the quality concepts that have been used over the past century and the future development of the topic. Maximizing readers� understanding of the ways in which Quality is created, it provides insights from pioneers in this field from around the globe and anticipates how and what Quality will be in the future, as well as how people and organizations can benefit from it today.
650 7 _aControl de calidad
_2embne
_9139887
700 1 _aSampaio, Paulo.
_eeditor literario
_997175
_0Local
_1http://viaf.org/viaf/118861925
700 1 _aSaraiva, Pedro.
_eeditor literario
_997176
_0Local
_1http://viaf.org/viaf/100127210
710 2 _aSpringerLink (Online service)
_0Local
_0http://id.loc.gov/authorities/names/no2005046756
_1http://viaf.org/viaf/148105729
_9106996
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://link.springer.com/book/10.1007/978-3-319-21332-3
_zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
901 _ai9783319213323
907 _a.b12940288
_b10-10-17
_c21-11-16
942 _2lcc
_cLE
945 _aEBOOK EB
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988 0 0 _aEBOOK, EBSPRINGER, GOBI_sep2018
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