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008			151029s2016 gw | s |||| 0|eng d
020			_a9783319169286
040			_aES-MaUEC
050		4	_aRA399.A1 _b2016 EB
082	0	4	_a353.6
100	1		_aChoctaw, William T. _996877 _0Local
245	1	0	_aTransforming the Patient Experience : _bA New Paradigm for Hospital and Physician Leadership _cby William T Choctaw
250			_a1st ed.
260			_aCham _bSpringer International Publishing _c2016
300			_a1 recurso en línea (XII, 60 páginas) _b2 ilustraciones en color
336			_aTexto _btxt _2rdacontent
337			_aelectrónico _bc _2rdamedia
338			_arecurso electrónico _bcr _2rdacarrier
505	0		_aChange is Inevitable -- The Power of Common Ground -- Relentless Pursuit of Zero Harm -- The Patient Experience -- Physician Champions -- Hospital Champions -- Lean Six Sigma.
520	3		_aThis book provides an organizational model of the common ground needed to improve patient care and adapt to today�s healthcare environment.� The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital and implement patient oriented systems is the essential element of this text.� Sustainable transformation processes will also be presented for the various roles and contributions of the healthcare team.� Written from a team perspective, Transforming the Patient Experience is a practical guide for healthcare team members and leaders to follow.������� ��.
710	2		_aSpringerLink (Online service) _0Local _9106996
942			_2lcc _cLE
650		7	_aMedicina _0comprobar BNE19900959047 _2embne _9405021
650	0	7	_aServicios de salud _xAdministración _0 _2embne _9188538
856	4	0	_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://link.springer.com/book/10.1007/978-3-319-16928-6 _zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
901			_ai9783319169286
907			_a.b12938671 _b10-10-17 _c21-11-16
988			_aSpringer_Medicine_2016
998			_am _a_alco _a_vill _b - - _cm _dz _e- _feng _ggw _h0
945			_aRA399.A1 C463 2016 EB _g1 _ieBOOK _j0 _lmae _o- _pEUR0.00 _q- _r- _sb _t15 _u0 _v0 _w0 _x0 _y.i11583216 _z06-04-17
999			_c84589 _d84589 _x1