000 01871cam a22002058i 4500
001 403540
008 130620s2013 nyu 000 0 eng
010 _a2013024417
020 _a9780465050659 (
_qpbk.)
040 _aDLC.
_dBUS
100 1 _aNorman, Donald A.
240 1 0 _aPsychology of everyday things
245 1 4 _aThe design of everyday things /
_cDon Norman
250 _aRevised and expanded edition
260 _aNew York :
_bBasic Books,
_c2013
300 _aXVIII, 347 p. ;
_c21 cm
504 _aIncluye índice y bibliografía (p. 321-330)
520 _a"Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. "
650 0 4 _aDiseño industrial
999 _c403540
_d403540