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008			221224s2023 gw | fo |||| 0|eng d
020			_a9783662653395
024	7		_a10.1007/978-3-662-65339-5 _2doi
040			_aES-MaUEC _bspa _cES-MaUEC _dES-MaUEC
050		4	_aBF637 .I48 _b2023 EB
100	1		_aSchüler-Lubienetzki, Heidrun _eautor _4aut _4http://id.loc.gov/vocabulary/relators/aut _9682877
245	1	0	_aDifficult People at Work : _bAction Strategies for Dealing with Challenging Personalities _cby Heidrun Schüler-Lubienetzki, Ulf Lubienetzki
250			_a1st ed. 2023
264		1	_aBerlin, Heidelberg _bSpringer International Publishing _c2023
300			_a1 recurso en línea
336			_atexto _btxt _2rdacontent
337			_aelectrónico _bc _2rdamedia
338			_arecurso electrónico _bcr _2rdacarrier
505	0		_aToxic?! - To the point at the beginning -- Creeping poison - when the workplace slowly but surely becomes hell -- Toxic - What drives him? How and at what price does he reach his goal?- Detoxify your workplace - promising strategies for action -- Toxic constellations and what we can learn from toxic people -- Toxic people at work.
520			_aThe "Toxics Book" in the 2nd edition ... This book helps professionals deal with difficult or even dangerous colleagues, employees or superiors - so-called "toxic people". Such people poison the work atmosphere, make life difficult for others, and cost their companies a lot of money. Some of these people are psychologically conspicuous; we are then often dealing with narcissists or psychopaths. In most cases, however, the destructive behavior is not (yet) based on a mental disorder. This book helps both those affected and those responsible in companies and organizations to recognize toxic people, to protect themselves and others from them, and to take promising action against them. This book is a translation of the original German 2nd edition Schwierige Menschen am Arbeitsplat by Heidrun Schüler-Lubienetzki and Ulf Lubienetzki, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2017. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors. The Contents Diagnosis - characteristics and action patterns of toxic people Prevention and therapy - basic action strategies Psychological basics - motives and drivers of the toxic person Models - The toxic process and the costs for companies and affected persons Practice - Authentic examples and proven help The Target Groups Managers and affected persons as well as personnel developers, trainers, consultants and coaches in companies and organizations The Authors Graduate psychologist Heidrun Schüler-Lubienetzki and graduate engineer Ulf Lubienetzki work as coaches, trainers and consultants with a wide variety of companies and organizations. An important part of their work is to develop action strategies for dealing with toxic people together with those affected. In more than two decades, Heidrun Schüler-Lubienetzki has worked with several thousand professionals and managers. Ulf Lubienetzki has been working as a management consultant since 1998 and has many years of experience as a manager as well as the personnel manager of a consulting company. This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation.
988			_aSpringer_Psychology_2023
650		7	_2embne _9154548 _aGestión de conflictos
700	1		_9682871 _aLubienetzki, Ulf _eautor
856	4	0	_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-662-65339-5 _zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
942			_2lcc _cLE
998			_b07/2024 _dz _ean _zSI