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020 _a9783662656150
024 7 _a10.1007/978-3-662-65615-0
_2doi
040 _aES-MaUEC
_bspa
_cES-MaUEC
_dES-MaUEC
050 4 _aTK5101
_b2023 EB
100 1 _aMöller, Sebastian
_eautor
_4http://id.loc.gov/vocabulary/relators/aut
_9689459
245 1 0 _aQuality Engineering :
_bQuality of Communication Technology Systems
_cby Sebastian Möller
250 _a1st ed 2023
264 1 _aBerlin Heidelberg
_bSpringer Berlin Heidelberg
_c2023
300 _a1 recurso en línea
336 _atexto
_btxt
_2rdacontent
337 _aelectrónico
_bc
_2rdamedia
338 _arecurso electrónico
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347 _atext file
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505 0 _aMotivation and objectives, quality and usability -- Basics of psychophysics and psychometrics -- Scaling -- Usability engineering -- Quality of speech and audio transmission systems -- Quality of video transmission systems -- Quality of speech dialog systems -- Quality of multimodal systems -- Quality prediction.
520 _aThe concept of quality and usability has gained importance in information and communication technology as well as in computer science. In all phases of planning, designing, implementing, and optimizing technical systems and services, quality aspects must be taken into account so that users can experience optimal quality and usability. In this book, the quality and usability of communication systems is addressed on a fundamental level. To this end, the necessary terms are first introduced, and the basics of psychophysics and psychometrics are established. Based on this, the cycle of human-oriented system development is presented. The measurement and prediction of quality and usability are then illustrated by practical examples of communication systems. In particular, systems for information transmission (telephony, VoIP, IP-TV), spoken dialog systems, and multimodal dialog systems are discussed. Finally, models for estimating quality and usability in the development phase of such systems are presented. The book is primarily aimed at readers with a technical background, for example in computer science, information technology, or electrical engineering. In addition, however, readers from linguistics and communication sciences, acoustics, sociology, human factors, and other fields of knowledge are equally addressed. It does not presuppose any special previous knowledge. This book is a translation of the original German 2nd edition Quality Engineering by Sebastian Möller, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2017. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.
988 _aSpringer_Computer_2023
650 7 _2embne
_9138448
_aTelecomunicaciones
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-662-65615-0
_zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
942 _2lcc
_cLE
998 _b01/2024
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