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008			220928s2022 sz | s |||| 0|eng d
020			_a9783031122132
024	7		_a10.1007/978-3-031-12213-2 _2doi
040			_aES-MaUEC _bspa _cES-MaUEC _dES-MaUEC
050		4	_aR727.3 _b2022 EB
245	0	0	_aCommunication Skills for Surgeons : _bA Contemporary Guide _cedited by Benjamin Patel, Abhay Rane
250			_a1st edition 2022
264		1	_aCham _bSpringer International Publishing _c2022
300			_a1 recurso en línea (XII, 157 páginas) _b9 ilustraciones, 6 ilustraciones a color
336			_atexto _btxt _2rdacontent
337			_aelectrónico _bc _2rdamedia
338			_arecurso electrónico _bcr _2rdacarrier
347			_aarchivo de texto _bPDF
505	0		_aPart I: Key concepts in surgical communication -- The components of communication -- The patient-surgeon relationship -- Teamwork in surgery -- The trainer-trainee relationship -- Part II: Scenarios and frameworks: Patient-surgeon -- Information gathering and diagnostics -- Shared decision-making and consent -- Breaking bad news -- Escalation status and palliative care -- Navigating patient emotions -- Communication with young people -- Communication with patients with learning disabilities -- Part III: Scenarios and frameworks: Teamwork and teaching -- Referrals and requests -- Communicating in theatre -- Responding to significant events -- Surgical training and feedback -- Handover and presenting patients -- Reflective practice -- Part IV: Communication using technology -- Communication in telehealth -- Communicating with social media.
520			_aHistorically, communication was described as a secondary, or 'soft skill' for surgeons. Now, astute communication, both with patients and with colleagues, forms a fundamental element of holistic surgical practice and comprises a core component of the 'Non-Technical Skills for Surgeons' that are increasingly recognised in modern surgical practice. Good communication is required during each patient interaction: history taking, explanation, consent, breaking bad news, and managing difficult encounters such as the demanding or angry patient. Good communication with patients improves patient trust, compliance and overall satisfaction, reduces complaints and malpractice claims. High quality communication is also fundamental when interacting with colleagues: in theatre, on the ward, whilst making referrals and organising special tests. In the busy schedules of medical professionals, such communication must be succinct and relevant. Team structures must empower all members to speak up, so as to prevent harm being done. Suboptimal communication is a root cause for the majority of serious adverse events. Furthermore, good communication reduces job stress and enhances satisfaction for the surgeon. Good communication is not an inborn behaviour; it is a learned skill that is based on key principles. Studies have clearly demonstrated that education in communication improves patient outcomes and satisfaction. Several frameworks have been described, to facilitate good communication in certain scenarios: SPIKES for breaking bad news, SBAR for handover, surgical briefs and de-briefs, to name a few. This textbook will be aimed towards medical students, surgical trainees and surgical consultants internationally. It is relevant to every-day practice, examinations and OSCEs, such as medical finals, MRCS, FRCS and international equivalents, and interviews where role play is often featured.
988			_aSpringer_Medicine_2022
650		7	_2embne _9147258 _aMédicos y pacientes
650		7	_2embne _9154635 _aComunicación en medicina
700	1		_aPatel, Benjamin _eeditor literario _4edt _4http://id.loc.gov/vocabulary/relators/edt
700	1		_aRane, Abhay _eeditor literario _4edt _4http://id.loc.gov/vocabulary/relators/edt
776	0	8	_iPrinted edition: _z9783031122125
776	0	8	_iPrinted edition: _z9783031122149
776	0	8	_iPrinted edition: _z9783031122156
856	4	0	_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-031-12213-2 _zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
942			_2lcc _cLE
998			_b12/2022 _dz _eb _zSI