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020 _a9783319314754
024 7 _a10.1007/978-3-319-31475-4
_2doi
040 _aES-MaUEC
_bspa
_cES-MaUEC
_dES-MaUEC
_d
050 4 _aHD42
_b2016 EB
245 0 0 _aBuilding Trust and Constructive Conflict Management in Organizations
_cedited by Patricia Elgoibar, Martin Euwema, Lourdes Munduate
250 _aFirst edition 2016
264 1 _aCham
_bSpringer International Publishing
_c2016
300 _a1 recurso en línea (XIX, 230 páginas)
_bilustraciones
336 _2rdacontent
_aTexto
_btxt
337 _2rdamedia
_aelectrónico
_bc
338 _2rdacarrier
_arecurso electrónico
_bcr
347 _aarchivo de texto
_bPDF
490 0 _aIndustrial Relations & Conflict Management
_x2199-4552
505 0 _aTable of contents: Foreword -- Chapter 1: Building Trust and Constructive Conflict Management in Organizations -- Chapter 2: Myths and Fantasies in Discussing the End of Organized Labour: What do we mean when we say there is a crisis of Labour Relations?- Chapter 3:The State of Art: Trust and Conflict Management in Organizational Industrial Relations -- Chapter 4: Trust and Managing Conflict: Partners in Developing Organizations -- Chapter 5: Negotiations in the Workplace: Overcoming the Problem of Asymmetry -- Chapter 6: The Tree of Trust: Building and Repairing Trust in Organizations -- Chapter 7: Interventions for Building Trust and Negotiating Integrative Agreements between Management and Works Council -- Chapter 8: Trust and the Role of the Psychological Contract in Contemporary Employment Relations -- Chapter 9: Building a Collaborative Workplace Culture: a South African Perspective -- Chapter 10: Regulation of Influence: An Ethical Perspective on how to Stimulate Cooperation, Trust and Innovation in Social Dialogue -- Chapter 11: Mutual Trust in Industrial Relations from a Legal Perspective.
520 _aThis book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
988 _aSpringer_Psychology_2016
650 7 _2embne
_9154548
_aGestión de conflictos
700 1 _aElgoibar, Patricia
_eeditor literario
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
700 1 _aEuwema, Martin
_eeditor literario
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
700 1 _aMunduate, Lourdes
_eeditor literario
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
776 0 8 _iPrinted edition:
_z9783319314730
776 0 8 _iPrinted edition:
_z9783319314747
776 0 8 _iPrinted edition:
_z9783319810461
856 4 0 _uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-319-31475-4
_zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
942 _2lcc
_cLE
998 _b05/2022
_dz
_ek
_zSI