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050 4 _aTX911.3.M27
_bS48 2001
080 _a640.41
080 _a338.48
245 0 0 _aService quality management in hospitality, tourism, and leisure
_cJay Kandampully, Connie Mok, Beverley Sparks, editors
260 _aNew York [etc.]
_bHaworth Hospitality
_c2001
300 _a339 páginas
_bilustraciones
_c22 cm
336 _aTexto (visual)
_btxt
_2rdacontent
337 _asin mediación
_bn
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338 _avolumen
_bnc
_2rdacarrier
500 _aIndice
504 _aBibliogr.
650 7 _aHoteles
_xGestión
_0comprobar BNE19973304831
_2embne
_9413249
650 0 7 _aTurismo
_0LocalM
_2embne
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650 0 7 _aIndustria del ocio
_0LocalM
_2embne
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700 1 _aMok, Connie
_eeditor literario
_965560
_0Local
700 1 _aSparks, Beverley A.
_eeditor literario
_965561
_0Local
907 _a.b10425457
_b10-11-17
_c05-01-12
942 _2lcc
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