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008			220224s2022 gw | s |||| 0|eng d
020			_a9783658362539
024	7		_a10.1007/978-3-658-36253-9 _2doi
040			_aES-MaUEC _bspa _cES-MaUEC _dES-MaUEC
050		4	_aHM1126 _b2022 EB
100	1		_aHartmann-Piraudeau, Andrea _eautor _9683078
245	1	0	_aMediators in the Leading Role - Understanding and Actively Managing Mediation _cby Andrea Hartmann-Piraudeau
250			_afirst edition 2022
264		1	_aWiesbaden _bSpringer International Publishing _c2022
300			_a1 recurso en línea (XIII, 83 páginas) _b9 ilustraciones
336			_2rdacontent _aTexto _btxt
337			_2rdamedia _aelectrónico _bc
338			_2rdacarrier _arecurso electrónico _bcr
347			_aarchivo de texto _bPDF
505	0		_aNegotiation as a part of mediation -- Psychological effects in mediation -- Commitment -- Empowerment -- Emotions, anger and confidence -- Criticism and mediator's own emotion.
520			_aThis book is intended for readers interested in mediation, negotiation, and other methods of conflict resolution.. If mediation is a way of resolving conflicts of our time, then mediators have a responsibility: on a small scale, in resolving acute conflicts, and on a large scale, in shaping and establishing a new form of social dialogue. With its research results, this book helps to strengthen the relevant field of mediation through scientific findings and to derive recommendations for action for mediators from the results. This book is a translation of the original German 1st edition Mediatoren in der Hauptrolle - Mediation verstehen und aktiv steuern by Andrea Hartmann-Piraudeau, published by Springer Fachmedien Wiesbaden GmbH, part of Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors. The Contents Negotiation as part of mediation - Psychological effects in mediation - Commitment - Empowerment - Emotions, anger and confidence - Criticism and the mediator's own emotion The Author Andrea Hartmann-Piraudeau is the managing director of Consensus GmbH. She is a widely respected conflict mediator in companies and organizations and an expert in intercultural and international conflict resolution, dialogue processes and negotiations. She designs and conducts mediation trainings at the International Mediation Campus. Andrea Hartmann-Piraudeau studied communication sciences, sociology and linguistics and holds a master's degree in mediation and a PhD in social sciences. Her research focuses on emotions and cultural differences in (highly escalated) conflicts.
988			_aSpringer_Psychology_2022
650		7	_2embne _9150146 _aMediación
856	4	0	_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-658-36253-9 _zAcceso a este recurso digital (usuarios Universidad Europea de Madrid)
942			_2lcc _cLE _n0
998			_b03/2022 _dz _eu _zSI