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_a10.1007/978-3-030-80840-2 _2doi |
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_aTA166 _b2021 EB |
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_aAdvances in the Human Side of Service Engineering : _bProceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA _cedited by Christine Leitner, Walter Ganz, Debra Satterfield, Clara Bassano |
| 250 | _aFirst edition 2021 | ||
| 264 | 1 |
_aCham _bSpringer International Publishing _c2021 |
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_a1 recurso en línea (XVI, 529 páginas) _b 114 ilustraciones, 58 ilustraciones a color |
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_aarchivo de texto _bPDF |
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_aLecture Notes in Networks and Systems _x2367-3389 _v266 |
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| 490 | 0 | _aEngineering (SpringerNature-11647) | |
| 490 | 0 | _aEngineering (R0) (SpringerNature-43712) | |
| 520 | 3 | _aThis book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human-computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25-29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations. . | |
| 988 | _aSpringer_Engineering_2021 | ||
| 650 | 7 |
_2embne _9142089 _aErgonomía _vCongresos y asambleas |
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| 700 | 1 |
_aLeitner, Christine _eeditor literario _9675565 |
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| 700 | 1 |
_aGanz, Walter _eeditor literario _9680758 |
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| 700 | 1 |
_aSatterfield, Debra _eeditor literario _9680759 |
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| 700 | 1 |
_aBassano, Clara _eeditor literario _9680760 _d1975- |
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_iPrinted edition: _z9783030808396 |
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_iPrinted edition: _z9783030808419 |
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_uhttps://go.openathens.net/redirector/universidadeuropea.es?url=https://doi.org/10.1007/978-3-030-80840-2 _zAcceso a este recurso digital (usuarios Universidad Europea de Madrid) |
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