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Managing customer value : creating quality and service that customers can see / Bradley T. Gale with Robert Chapman Wood

by Gale, Bradley T | Wood, Robert Chapman.

Material type: articlePrinted books Publisher: New York Toronto New York : Free Press Maxwell Macmillan Canada Maxwell Macmillan International, c1994Items
Location Call no. Status Vol info Loan type
Colección General (Campus Alcobendas) HF5415.157 .G35 1994 available

A Journey towards Patient-Centered Healthcare Quality : Patients, Families and Caregivers, Voices of Transformation / by Jean Moody-Williams

by Moody-Williams, Jean, autor.

Edition: 1st edition 2020Material type: bookE-book Publisher: Cham : Springer International Publishing, 2020Items
Location Call no. Status Vol info Loan type
Acceso Electrónico (UEM) RA399.A1 2020 EB reference

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