Textbook Cyber Crises -- First Things First: The Human Factor in Managing (Cyber) Crises. - Cyber Crisis Response -- Crisis Preparation -- Cyber Crisis Prevention -- Post Crisis Care: post-crisis care and follow-up -- At a Glance: Seven Deadly Sins of Cyber Crisis Management.

Cyber attacks and IT outages threaten every organization. The incidents accumulate and often form the prelude to complex, existence-threatening crises. This book helps not only to manage them, but also to prepare for and prevent cyber crises. With its practical structure, it is ideally suited to day-to-day business for crisis team members, communicators, security, IT and data protection experts. With numerous illustrations and checklists. This book is a translation of the original German 1st edition Cyber Crisis Management by Holger Kaschner, published by Springer Fachmedien Wiesbaden GmbH, part of Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors. The Content Textbook cyber crises First things first: the human factor in managing (cyber) crises Cyber Crisis Response Crisis Preparation Cyber Crisis Prevention Post Crisis Care At a glance: Seven deadly sins of cyber crisis management The Target Group Crisis management team members Board members and managing directors of SMEs Chief (Information) Security Officers (CSO, CISO) CIO, IT managers Data protection officers The Author Dr. Holger Kaschner, MBA, CISM, is an expert in crisis management and ISO 27032 Lead Cybersecurity Manager.