Biblioteca CRAI Dulce Chacón - Universidad Europea de Madrid

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Gestión de calidad aplicada a hostelería y restauración / Marco Juliá, Florián Porsche ; coautores, Víctor Giménez, Xavier Verge Mestre

by Juliá, Marco.

Material type: articlePrinted books Publisher: Madrid [etc.] : Prentice Hall, D.L. 2002Items
Location Call no. Status Vol info Loan type
Depósito C (Villaviciosa de Odón) TX911.3 .Q34 J85 2002 available

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Food and beverage management / Bernard Davis, Andrew Lockwood, Sally Stone

by Davis, Bernard | Lockwood, Andrew | Stone, Sally.

Edition: 3rd ed., reprMaterial type: articlePrinted books Publisher: Oxford, [England] Boston : Butterworth-Heinemann, 1998 reimp. 2002Items
Location Call no. Status Vol info Loan type
Depósito C (Villaviciosa de Odón) TX911.3 .M27 D38 2002 available

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Técnicas de gestión y dirección hotelera / Juan R. Mestres Soler

by Mestres Soler, Juan R.

Material type: articlePrinted books Publisher: Barcelona : Gestión 2000, 2003Items
Location Call no. Status Vol info Loan type
Depósito C (Villaviciosa de Odón) TX911.3 .M27 M48 2003 available

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Introduction to hospitality operations : an indispensable guide to the industry / [edited by, ] Peter Jones

by Jones, Peter, editor literario.

Material type: articlePrinted books Publisher: London : Continuum, cop. 2002Items
Location Call no. Status Vol info Loan type
Depósito C (Villaviciosa de Odón) TX911 .I58 2002 available

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Strategic planning systems in hospitality and tourism / P.A. Phillips and L. Moutinho

by Phillips, P. A | Moutinho, Luiz.

Material type: articlePrinted books Publisher: Wallingford : CABI Publishing, cop. 1998Items
Location Call no. Status Vol info Loan type
Depósito C (Villaviciosa de Odón) TX911.3 .M27 P45 1998 available

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Management science applications in tourism and hospitality / Zheng Gu, editor

by Gu, Zheng, (1947-), editor literario.

Material type: articlePrinted books Publisher: Binghamton, NY : Haworth, cop. 2004Items
Location Call no. Status Vol info Loan type
Depósito C (Villaviciosa de Odón) G155 .A1 M36 2004 available

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Marketing hotelero : principios y aplicaciones para la gestión día a día / Javier Gallego

by Gallego Llorca, Javier.

Material type: articlePrinted books Publisher: Bilbao : Deusto, 1997Items
Location Call no. Status Vol info Loan type
Depósito C (Villaviciosa de Odón) TX911.3 .M3 G35 1997 available

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Tourist customer service satisfaction : an encounter approach / by Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini

by Noe, Francis P, (1939-) | Uysal, Muzaffer | Magnini, Vincent P.

Material type: bookE-book Publisher: New York : Routledge, 2010
Online access: Acceso a este recurso digital (usuarios Universidad Europea de Madrid)Digital Resources
Items
Location Call no. Status Vol info Loan type
Acceso Electrónico (UEM) G155 .A1 N64 2010 EB reference

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Gestión de reservas y procedimientos de recepción / Ramón Rodrigo Farré

by Rodrigo Farré, Ramon, autor.

Material type: articlePrinted books Publisher: Madrid : Síntesis, D.L. 2017Items
Location Call no. Status Vol info Loan type
Colección General (Campus Villaviciosa) TX911.3 .F75 R63 2017 available
Colección General (Campus Villaviciosa) TX911.3 .F75 R63 2017 available

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Recepción y reservas / José Antonio Dorado

by Dorado, José Antonio, autor.

Edition: Segunda edición revisada y actualizadaMaterial type: articlePrinted books Publisher: Madrid : Síntesis, D.L. 2017Items
Location Call no. Status Vol info Loan type
Colección General (Campus Villaviciosa) TX911.3 .F75 D67 2017 available
Colección General (Campus Villaviciosa) TX911.3 .F75 D67 2017 available

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Journal of Hospitality & Tourism Research

Material type: serialE-journal; Type of continuing resource: periodical Publisher: California : Sage Publications, 1976-Other title: Journal of Hospitality and Tourism Research.
Online access: Acceso a este recurso digital (usuarios Universidad Europea de Madrid)Digital Resources
Items
Location Call no. Status Vol info Loan type
Acceso Electrónico (UEM) TX911.3 .M27 ES reference

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