Part I Basic Principles: Error, Complexity, and Human Behavior -- The Human Factors: Errors and Skills -- The Challenge of Acute Healthcare -- The Nature of Error -- The Psychology of Human Action -- Part II Individual Factors of Behavior -- Human Perception: The Way We See Things -- Information Processing and Mental Models: World Views -- Goals and Plans: Turning Points for Success -- Attention: The Focus of Consciousness -- Stress -- Strategies for Action: Ways to Achieve Good Decisions -- Part III The Team -- The Key to Success: Teamwork -- Speech Is Golden: Communication -- Leadership -- Part IV Error and Safety in Organizations -- Organization, Errors, and Safety -- Strategies for Patient Safety -- Learning for Safety.

This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.