1. Smart Technologies as a Tool for Increasing the Competitiveness of the Company -- 2. Taking Customer-centricity to New Heights: Exploring the Intersection of AI, Hyper-personalization, and Customer-centricity in Organizations -- 3. Contribution of Industry 4.0 Technologies in Adopting Metrology 4.0 in Manufacturing Industries -- 4. Agile Human Resource Management: A Theoretical Contribution to a (R)evolutionary Approach for Managing People at Work -- 5. Mapping and Conceptualising Eco-innovation Practices on Environmental Performance -- 6. Managing and engaging a multigenerational workforce in Portugal -- 7. Talent Management and Smart Organizations: A Strategic Symphony -- Index.

This book explores smart/intelligent business and management, addressing the challenges and issues encountered by contemporary organizations. It provides a detailed and up-to-date perspective on theoretical and practical aspects related to the management of dynamic, competitive, and socially responsible organizations. The topics covered span the strategic integration of smart technologies to enhance competitiveness, the intersection of artificial intelligence, hyper-personalization, and customer-centricity, the transformative impact of Industry 4.0 technologies in manufacturing, agile human resource management, eco-innovation practices, and the effective management of a multigenerational workforce. The book also examines the strategic interplay between talent management and smart organizations, making it an essential guide for navigating the intersection of technology, strategy, and human capital in the contemporary business landscape.