Introduction -- Current situation -- The media-supported encounter -- Coaching and its development -- On the term online coaching -- Overview of existing offers -- Impact factors in coaching -- Process control in coaching and online coaching -- Competences for online coaching -- Coaching formats -- Quality in online coaching -- Media conception for online coaching -- Advantages and disadvantages of online coaching -- Concluding remarks.

This book gives an insight into virtual as well as multimedia possibilities for professional applications, scientifically based concepts, competence development and ethical guidelines. Case studies are used to illustrate the multimedia-based, virtual implementation of systemic solution-oriented support processes. The interweaving of virtual coaching with training modules takes into account the latest trends in continuing education. For this, provider platforms and tools must meet certain requirements to ensure safety and professionalism. The content - State of the art in media-based professional encounters - Empirically based impact factors in coaching and online coaching - Managing coaching processes online - Being able to assess and use online tools for coaching - Competences for online coaching (media, media communication and method competence, format and design competence) - Ethics and quality in online coaching The target groups - Coaches, supervisors, psychotherapists, trainers - Personnel developers - Executives The author Prof. Dr. Elke Berninger-Schäfer is the owner of the Karlsruhe Institute (KI)-AnInstitute of the HdWM, managing partner of CAI GmbH, graduate psychologist, senior coach DBVC, lecturer, teaching coach, supervisor BDP, licensed psychotherapist, provider of DBVC-recognised coaching further training as a business coach and health coach, further training as an online coach, and in Digital Leadership & Coaching. Contact: info@berninger-schaefer.de, www.karlsruher-institut.de.