Approaches to Improving Management Systems -- Analysis of Critical Success Factors for Successfully Conducting Digitalization Projects -- Analysis of Concurrent Processes in Internet of Things Solutions -- A Framework for Emotion-Driven Product Design through Virtual Reality -- Solutions to Social Issues -- Artificial Intelligence Project Success Factors-Beyond the Ethical Principles -- Planning a Mass Vaccination Campaign with Balanced Staff Engagement -- Supervised and Unsupervised Categorization of an Imbalanced Italian Crime News Dataset -- Methods for Supporting Business and Society -- Towards Reliable Results - A Comparative Analysis of Selected MCDA Techniques in the Camera Selection Problem -- A Hybrid Prediction-Based Approach for Traffic Signal Control Problem -- Towards a Web-based Platform Supporting the Recomposition of Business Processes.

This book constitutes revised selected and extended papers presented at track 4 on "Advances in Information Systems and Technologies" of the Conference on Computer Science and Intelligence Systems, FedCSIS 2021, which was held online during September 2-5, 2021. The FedCSIS Track 4 included AIST 2021, DSH 2021, ISM 2021, and KAM 2021. For this track, a total of 30 submissions was received from which a 7 full papers and 2 short papers were accepted for publication in this volume. The papers were organized in topical sections named as follows: Approaches to improving management systems; solutions to social issues; methods for supporting business and society.