Introduction -- The Case Study -- Introduction to Six Sigma and DMAIC -- Define Phase -- Measure Phase -- Analyze Phase -- Improve Phase -- Control Phase -- The Human Side of Six Sigma.

This book introduces the reader to Six Sigma, a problem-solving technique for reducing defects and variation in processes. The author uses DMAIC phases (Define, Measure, Analyze, Improve and Control) and a data-centric approach, leveraging applied statistics with Minitab®. Readers are enabled to solve novel problems where there isn't an apparent root cause or solution identified. The author walks readers through an (imaginary) case study, explaining both the DMAIC approach and how to use Minitab in a practical way. The book includes data sets and instructions on how to analyze data in the context of Six Sigma using Minitab. Provides Lean Six Sigma instruction in the context of a case study, between the Green Belt and Black Belt levels; Demystifies the use of the DMAIC phases (Define, Measure, Analyze, Improve and Control); Guides readers clearly how to use Minitab and applied statistics to resolve novel problems; Demonstrates DMAIC and supporting tools in the context of an actual case study; Compatible with Minitab versions 18, 19, 20 and 21; This book is suitable for self-instruction, course textbook, or certification (or general) reference.