Section I: QI for the Front Line Staff -- Care Delivery: Patient Family Center Care -- Introduction and History of HC Quality -- PDSA for Change -- Introduction & History of Safety in HC -- Culture of Safety (Reporting and Teamwork) -- Section II: QI for the Professional Staff -- Care Delivery: Patient Family Centered Care -- Introduction & History of HC Quality -- Model for Improvement -- PDSA for Change -- Section III: QI for Leadership Staff -- Care Delivery: Patient Family Centered Care -- Healthcare Leadership -- Quadruple Aim -- Creating Organizational Foundation for Quality and Safety: Organizational Readiness and Role of Organizational Leadership -- Introduction and History of HC Quality -- Model for Improvement -- PDSA for Change -- Using Date to Drive Change -- Leading QI -- Introduction & History of Safety in HC -- Err, Harm, & Human Factors -- Culture of Safety -- Responding to Adverse Events.-Section IV: QI for Executive Leadership and Board Members -- Care Delivery: Patient Family Centered Care -- Quadruple Aim -- Creating Organizational Foundation for Quality and Safety: Organizational Readiness and Role of Executive Leadership -- Introduction & History of HC Quality -- Model for Improvement -- PDSA for Change -- Using Big Data to Drive Change -- Introduction & History of Safety in HC -- Err, Harm, & Human Factors -- Culture of Safety -- Expectations for Responding to Adverse Events. .

This text will act as a quick quality improvement reference and resource for every role within the healthcare system including physicians, nurses, support staff, security, fellows, residents, therapists, managers, directors, chiefs, and board members. It aims to provide a broad overview of quality improvement concepts and how they can be immediately pertinent to one's role. The editors have used a tiered approach, outlining what each role needs to lead a QI project, participate as a team member, set goals and identify resources to drive improvements in care delivery. Each section of the book targets a specific group within the healthcare organization. Pocket Guide to Quality Improvement in Healthcare will guide the individual, as well as the organization to fully engage all staff in QI, creating a safety culture, and ultimately strengthening care delivery.