Incluye referencias bibliográficas e índice

The nature of emergency medicine -- The history of safety in health care -- Patient safety and continuous quality improvement-a user's guide -- A safe culture in the emergency department -- Sensemaking, high-reliability organizing, and resilience -- Information flow and problem solving -- The healthy emergency department -- Approaches to understanding success and failure -- Developing taxonomies for adverse events in emergency medicine -- Principles of incident reporting -- Incident monitoring in the emergency department -- Reporting and investigating events -- Critical processes in the emergency department -- Human factors engineering and safe systems -- Emergency department design and patient safety: tracking the trade-offs -- Medical informatics and patient safety -- Laboratory error and the emergency department -- Ensuring reliable follow-up of critical test results in the emergency department setting -- Radiology in the emergency department: patient safety issues with digital imaging -- Medication safety in health care systems -- Medication safety in the emergency department -- Emergency department overcrowding, patient flow, and safety -- Coordinating critical care from the emergency department to the intensive care unit -- Discharging safely from the emergency department -- Teams and teamwork in emergency medicine -- Communication in emergency medical teams -- Teamwork in medicine: crew resource management and lessons from aviation -- Authority gradients and communication --

Transitions in care: safety in dynamic environments -- Critical decision making in chaotic environments -- Critical thinking and reasoning in emergency medicine -- Cognitive and affective dispositions to respond -- Thinking in a crisis: use of algorithms -- Knowledge translation -- Procedures and patient safety -- Outcome feedback and patient safety -- Shiftwork, fatigue, and safety in emergency medicine -- Individual factors in patient safety -- Patient safety curriculum -- Medical simulation -- Morbidity and mortality conference and patient safety in emergency medicine -- The cognitive autopsy: gaining insight into diagnostic failure -- Training for patient safety in invasive procedures: a novel use of real clinical video clips -- A health care advocate's journey -- Disclosure of error : apologies -- Health care providers: the second victims of medical error -- The role of licensing boards and regulatory agencies in patient safety -- International perspectives on regulation of patient safety in the emergency care setting -- Patient safety and the liability crisis -- Blunt end approaches to patient safety: the joint commission's national patient safety goals and other approaches -- The department chair's role in developing a safe emergency department -- Leadership behaviors and safety in the emergency department -- Leadership in the management and design of safe, reliable systems -- Nursing leadership for safety -- Forging a path safety.