Advanced operations, 2020: title page (Oliver D. Doleski) page xii (Oliver D. Doleski is a mangement consultant active in a wide range of industries and founder of Fiduiter Consulting. He studied economics in Munich and has held various senior positions in public service and with the German global market leader in the semiconductor industry, Today Oliver D. Doleski is particularly interested in digital transformation, process management and smart markets and his main area of research at the moment is business model development. He shares the expertise accumulated from his hands-on experience and research as the publisher and author of numerous publications and specialist books)